PRIVACY POLICY

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Batten Door Co. Ltd

Last updated: 01 February 2026

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Batten Door Co. Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR.

 

1. Company Information

Company name: Batten Door Co. Ltd

Registered office:  Flat 1, 8 Reigate Road,  Reigate, Surrey, UK, RH2 0QL

Email: sales@battendoor.co.uk​

Company number: 16621321

 

2. Personal Data We Collect

We may collect and process the following data:

 

Name

Email address

Telephone number

Property or site address

Project details and measurements (if provided)

Communications (emails, messages, calls)

Website usage data (analytics)

IP address and browser/device information

 

3. How We Collect Data

We collect data when you:

 

Submit a contact or quote request form

Contact us by phone or email

Request a site visit or quotation

Interact with our website

Accept cookies

Use embedded tools (maps, videos, analytics)

 

4. How We Use Your Data

We use your data to:

 

Respond to enquiries

Prepare quotations and estimates

Arrange site visits

Deliver residential or commercial services

Meet legal and accounting obligations

Improve our website and services

 

5. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

 

Legitimate business interests

Performance of a contract or steps prior to contract

Legal obligation

Consent (where required, e.g. cookies)

 

6. Data Sharing

We do not sell or rent personal data.

We may share data with:

Professional advisers (accountants, insurers)

Subcontractors or suppliers involved in your project (only where necessary)

Website hosting, email, and analytics providers

All third parties are required to handle data securely.

 

8. Data Retention

We retain enquiry and customer data only for as long as necessary for business, contractual, or legal reasons.

 

9. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion

Restrict or object to processing

Request data portability

To exercise your rights, contact: sales@battendoor.co.uk

 

10. Cookies

This website uses cookies.

Types of Cookies We Use

Essential Cookies- Required for the website to function properly.

Analytics Cookies- Help us understand visitor behaviour (e.g. Google Analytics).

Functional Cookies- Remember preferences and improve user experience.

 

Third-Party Cookies

Third-party services such as analytics tools, maps, or video embeds may place cookies on your device.

 

Managing Cookies

You can manage or disable cookies via:

 

Our cookie consent banner

Your browser settings

Disabling cookies may affect site performance.

 

11. Policy Updates

This policy may be updated from time to time. The latest version will always be available on this page.